What information should I have ready when I call?

Having your address, the general symptoms (e.g., warm air blowing, ice on copper lines, burning smell), and if possible a photo of your equipment's model and serial plate helps our team dispatch the right parts immediately.

Do you offer emergency after-hours dispatch?

Yes, we provide 24/7 emergency dispatch for weather-related cooling and heating failures across Wake County and Durham.

How do I get to your Midtown Raleigh office from I-440 or I-540?

From the I-440 Beltline, take Exit 8B onto Six Forks Road heading North toward North Hills. Travel 1.5 miles; 4800 Six Forks Road, Suite 210 is on your right with convenient on-site parking. From I-540, take Exit 11 onto Six Forks Road South and continue 3.5 miles into North Hills.

Direct Phone Dispatch

Contact Our Raleigh HVAC Team

When your heat pump, air conditioning, or furnace stops working, you need fast, reliable service. Call our Midtown Raleigh dispatch office directly at (321) 666-8870 for same-day triage, transparent upfront pricing, and guaranteed arrival windows.

Call Now: (321) 666-8870Same-day service when scheduled by noon

Quality Heat and Air customer contact center and service dispatch in Raleigh NC

Open 24/7 for Emergencies

Call for Immediate Service

Direct phone calls receive priority dispatch across Wake County and Durham.

Direct Telephone Line

(321) 666-8870

Tap to Call: (321) 666-8870

Midtown Raleigh Hub:

4800 Six Forks Rd, Suite 210

Raleigh, NC 27609

North Hills / Midtown District

Standard Service Hours:

Mon–Fri: 7:30 AM – 5:30 PM | Sat: 8:00 AM – 12:00 PM | 24/7 Emergency Dispatch

Emergency Coverage:

24/7 Emergency HVAC repair across Wake County and Durham

Customer Support Email:

service@qualityheat-and-air.link

Get Directions to Six Forks Road Hub

Quality Heat and Air customer dispatch center in Raleigh — Our dispatch coordination center serving Wake County and Durham.

What to Have Ready When Calling:

• Your home address or subdivision name.
• Symptoms observed (e.g., blowing warm air, iced outdoor unit, circuit breaker tripping).
• System type (split heat pump, central AC, gas furnace, or ductless mini-split).
• Equipment brand or model plate photo if safely accessible.

Our Service Facility & Central Radius

Quality Heat and Air Midtown Hub

4800 Six Forks Rd, Suite 210, Raleigh, NC 27609

Get Directions

Driving Directions from Triangle Highways

From I-440 Beltline (Exit 8B - North Hills):Take Exit 8B onto Six Forks Road North toward North Hills. Travel approximately 1.5 miles North past Rowan Street. Our commercial office at 4800 Six Forks Road, Suite 210 will be on your right with ample surface parking.

From I-540 Northern Wake Expressway (Exit 11):Take Exit 11 onto Six Forks Road heading South. Continue South for 3.5 miles past Millbrook Road. Turn left into the 4800 Six Forks office park directly across from North Hills amenities.

From I-40 / Cary / RTP / Durham:Take I-40 East toward Raleigh, merge onto I-440 North / East, and take Exit 8B for Six Forks Road North. Follow Six Forks Road 1.5 miles directly to our Midtown office.

From US-1 Capital Blvd / Wake Forest:Travel South on Capital Boulevard, take the ramp onto I-440 West, and take Exit 8B for Six Forks Road North. Proceed 1.5 miles North to Suite 210.

Upfront Written Quote

Before any repair starts

Same-Day Dispatch

When booked by noon

Transparent Diagnostics

$75–$145 full test fee

Midtown Raleigh Hub

4800 Six Forks Road

Local Service FAQs

Contact & Dispatch FAQs

Questions about dispatch timing, highway directions, preparation, and emergency availability.

Call us directly at (321) 666-8870. Phone calls receive immediate priority dispatch and triage from our local team.