Privacy Policy
Last Updated: October 2026
1. Information We Collect
Quality Heat and Air operates qualityheat-and-air.link. We respect your personal privacy. When you interact with our website or call our telephone line ((321) 666-8870), we may collect personal details you voluntarily provide, including your name, telephone number, service address, and equipment details.
2. Telephone Calls and Call Tracking
When you call our telephone line ((321) 666-8870), your call may be routed through a local telecommunications tracking service for quality assurance, dispatch coordination, and customer service records. Information recorded during calls is utilized solely to confirm service addresses, diagnose equipment symptoms, and dispatch technicians.
3. Website Usage Analytics and Cookies
We may utilize standard web analytics tools (such as Google Analytics) to assess aggregate website traffic, page views, and user navigation patterns. These tools employ standard browser cookies to monitor technical performance and improve user experience. You may configure your browser to reject cookies without affecting your ability to browse our content or call our phone number.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third-party marketing companies. Information provided is utilized exclusively to provide heating and air conditioning diagnostic and repair services.
5. Contact Information
If you have questions regarding this Privacy Policy or how your service information is managed, please contact our Midtown Raleigh office:
Quality Heat and Air
4800 Six Forks Rd, Suite 210
Raleigh, NC 27609
Telephone: (321) 666-8870